- Dennis MushongaParticipantApril 20, 2019 at 6:39 am #7992
I have downloaded the plugin to my computer as zip file. I failed to install it. I have tried everything within my reach but nothing. Always receiving message OOP cannot find the file. Inside the Zip file there is another. I tried all but nothing. Imagine the time I wasted. More than 5 hours of reading and trying.
Another issue is logging into Ali2 section using PURCHASE CODE is being rejected. It is saying the code is broken or has expired. I have followed all the instructions. I confirmed my purchase and everything. PLEASE HELP or should I ask for a refund.AdminKeymasterApril 20, 2019 at 9:37 am #7998
1. After you have downloaded the Ali2Woo plugin from CodeCanyon, you get the plugin archive.
You need to find another (installable) archive which is inside of the first archive.
2. Insert your purchase code to the plugin settings and try to import and push at least one products.
After that, your purchase key will be activated in our system and you can use it when logging into Ali2Woo website.
If you can’t resolve these issues, just send a ticket to our support center. We’ll help you.
ThanksDennis MushongaParticipantMay 2, 2019 at 5:36 am #8008
But what do you mean here on No 2. “Insert your purchase code to the plugin settings and ……….,”
I said I cannot install the plugin from zip folder.
Inside my wp-admin – I go to Plugins – Add new – Upload plugin – Choose file – FROM MY DOWNLOADS I pick ali2woo zip FROM inside another zip – I hit Install. The answer is in attachment???
Ooop This page cannot be foundAdminKeymasterJulian KerParticipantMay 17, 2019 at 2:18 pm #8036
Hi Please can you look at support ticket: 3169 this is urgent
no reply after 2 days
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