abdifatahParticipantNovember 9, 2018 at 7:25 pm #5909
Hey so i bought the ali2woo plugin yesterday and i connected it to the website with the purchase code then i tried to connect the chrome extension and its not working at all
it says “Authentication failed. ERROR: The password you entered for the email address is incorrect”
the password is correct and i don’t know why it keeps on saying the same thing
can you help me with issue please
thank youAdminKeymasterNovember 9, 2018 at 7:40 pm #5910
Hello, yes, we can help you.
It looks like you’ve some credentials inputted incorrectly on the chrome extension Options page.
Please send a ticket to the support center and include your WordPress backend credentials to the support ticket, we’ll try to connect.
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