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- This topic has 8 replies, 3 voices, and was last updated 3 months ago by
Diego Guzella Pinto Lopes.
- AuthorPosts
Xavier Artot
ParticipantNovember 5, 2020 at 6:25 am #11022Hi,
I have a problem with the license, I change the website and I got this message:
Attention! Your Ali2Woo purchase key is already in use on other domain. Reset it or purchase a new license. For further information about the license management read the article.
I don’t use anymore the domaine xn--smart-rparation-hnb.com, but I still have this message ?
The error message is: Auth error: Purchase key is already used on xn--smart-rparation-hnb.com.
Thanks
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This topic was modified 4 months ago by
Xavier Artot.
Admin
KeymasterNovember 7, 2020 at 2:05 am #11061Hello, please check the following article: https://ali2woo.com/codex/license-management/
Diego Guzella Pinto Lopes
ParticipantNovember 10, 2020 at 4:45 am #11071I am with the same problem I I did not find a way to open a new ticket here. But I am this error in ali2woo account “Error! Please input the correct Purchase code”. This is me https://codecanyon.net/comments/25527535
Tks! 😉Admin
KeymasterNovember 10, 2020 at 6:19 am #110721) Did you check the following article: https://ali2woo.com/codex/license-management/
2) Have you check your purchase code, are you sure this is the correct purchase code?Diego Guzella Pinto Lopes
ParticipantNovember 10, 2020 at 7:31 am #11073Yes, I got into https://ali2woo.com/account/purchase-codes/ url and tried to insert my purchase code, many times. I can send it to you through e-mail as well. Please, let me know your e-mail if that is the case 😉
Admin
KeymasterNovember 10, 2020 at 9:59 am #11074Also, please check this article to be sure you add the correct purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Diego Guzella Pinto Lopes
ParticipantNovember 10, 2020 at 10:11 am #11075I am client of Envato for around 15 years I guess man. I know where it is, it can bus downloaded as text, pdf or seen in the support plugins page as well. It seems there is something wrong with your panel. Please, try to add my purchase code yourself to see and let me know 😉
Admin
KeymasterNovember 12, 2020 at 2:04 am #11094Yes, we found the issue, before adding your key to the ali2woo account, you need to active the key on some website. So just add purchase key in the plugin settings on a website and import at list one product there. Then you key will become activated.
Diego Guzella Pinto Lopes
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