- ComsatisParticipantDecember 11, 2018 at 12:55 am #6521
How do I communicate the order tracking number to customers automatically? Can you communicate a procedure to me?
WilliamAdminKeymasterNickParticipantAugust 26, 2020 at 6:35 pm #10573
FYI if anyone is struggling with this.
I found that I have to go to the order and manually Email Invoice/Order Details. This is not automatically sent by Woocomm by default.
Also, not sure if it’s just me or what, but the template by default has a field for date and I found that the date does not populate so I had to remove the lines from the template.
<th class=”date-shipped” scope=”col” class=”td” style=”text-align: left; font-family: ‘Helvetica Neue’, Helvetica, Roboto, Arial, sans-serif; color: #737373; border: 1px solid #e4e4e4; padding: 12px;”><?php _e( ‘Date’, ‘wcali_strack’ ); ?></th>
& <td class=”date-shipped” data-title=”<?php _e( ‘Status’, ‘wcali_strack’ ); ?>” style=”text-align: left; font-family: ‘Helvetica Neue’, Helvetica, Roboto, Arial, sans-serif; color: #737373; border: 1px solid #e4e4e4; padding: 12px;”>
Should be line 22 & 34 respectively in the ‘wp-content/plugins/woocommerce_aliexpress_shipment_tracking/templates/email/tracking_info.php’ file.
If you’re looking to modify the actual email template for this it is woocommerce email template: email-order-details.php
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