Tracking orders

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It’s recommended to learn Processing Orders article before continue to read current one

Please keep in mind that Tracking displays only for orders that were already placed on AliExpress and got AliExpress order IDs.  To get started, go to WooCommerce => Orders.

You can sync all orders having AliExpress order IDs, just click Tracking Sync All button. It syncs all such orders one by one. If no orders have the AliExpress order ID, then that button is not shown. If you want to sync the specific order only, click on the refresh icon near it.

Please note that you need to be logged in AliExpress (through the Chrome browser) and have the Ali2Woo Chrome extension installed to be able to use this option.

Once sync is done, you can click the i icon near synced orders and view the tracking codes. The information is shown in the pop-up window.

How to edit Tracking Codes and AliExpress Order ID?

If you want to edit tracking codes or AliExpress order ID, you need to open Order Edit page. Click the pencil icon to edit the values and use Delete codes link to remove them.

If you didn’t place an order through the Chrome extension, then you can input AliExpress order ID manually as shown above. It’ll let you to get the tracking codes automatically.

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